Atelier Status: Fully Guaranteed

Every piece leaving our Mumbai bench is engineered to outperform traditional standards. We treat our solid 925 sterling silver base with the reverence of 18k gold, finishing it with an extra-thick plating designed for structural permanence. Because we build for longevity, we back our craftsmanship with a permanent lifecycle protocol.

I. Lifetime Plating Warranty

Our signature thick gold coating is engineered for daily movement, rendering every asset water-safe and anti-tarnish. If your piece experiences abnormal fading, your asset is fully protected under our tier-based reclamation framework.

• The Protocol: Email your order number and macro product photos to care@fayestore.in.
• Value Recovery: Store credit is automatically allocated to your account post-inspection:0–6 Months: 50% value returned 6–12 Months: 25% value returned 12+ Months: 15% value returned
• Note: Credit is issued as a digital allocation valid for 6 months.

II. Structural Breakage Coverage

Our jewelry is built to survive the 2 AM adrenaline and the daily riot of urban movement. If your piece suffers structural damage during normal wear, we bypass the corporate gatekeeping:

• Receive 15% FaYE Cash directly deposited into your account upon verification.
• FaYE Cash allocations remain active for 6 months from the date of issue.

III. Intergenerational Buy-Back & Exchange

Silver is an escalating premium asset. We provide a permanent exit or upgrade path for any piece, anytime, allowing you to recycle your style without hesitation. Exchange or return your authentic stamped 925 silver piece at any maturity point: 0–6 Months: 50% Buy-Back Value ,6–12 Months: 25% Buy-Back Value,12+ Months: 15% Buy-Back Value

All values are issued as standard FaYE Cash, valid for 12 months toward your next cultural upgrade.

IV. Protocol Exclusions

To maintain the integrity of our lab, our lifetime protections strictly exclude:

• Normal wear & tear (surface scratches from regular physical use).
• Third-party modifications, sizing, or alterations conducted outside our unit.
• Lost or missing premium stones.
• Select custom vault commissions and limited-edition streetwear drops.

V. Operational Care Guide

We engineered FaYE so you could stop babysitting your jewelry. There are no fragile rules, no hidden safe boxes, and zero travel anxiety. Our solid 925 bases and high-micron coatings are completely gym-safe, shower-safe, and party-proof. Wear your heritage daily. Let the metal move with you.

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